1. Who these terms are between
These terms are between you (the person or organisation that creates an account) and Threadless AI (“we”). The legal entity, its address and the governing law will be named here before these terms take effect.
2. The service
Threadless AI is a hosted memory service for AI agents. Your software calls our API before and after its own model calls; we store the conversation, manage what the model sees and return a request for you to submit to your model provider. You call your model provider yourself, under your own agreement with them.
3. Your account and keys
- You are responsible for what happens under your account and your API keys.
- Keep keys secret. Revoke a key in the console as soon as you think it has leaked.
- You must be able to agree to these terms for yourself or for your organisation.
4. Your content
You keep all rights to the content you send us. You give us permission to store and process it only to provide the service to you: to forget, keep facts and recall, as the mechanism describes. You can export a memory or delete it at any time; see the security page.
You are responsible for having the right to send us what you send, including any personal data about your own users, and for telling them what you do with it.
5. Acceptable use
Do not use the service to:
- break the law or help someone else break it;
- try to reach memories, accounts or systems that are not yours;
- overload the service, or get around rate limits and plan allowances;
- build a copy of the service from what it returns.
6. Fees
Pricing is being finalised. Paid use will be billed on two meters, user turns and stored memory, as the pricing page describes. We will tell you before any price applies to you.
7. Availability
No SLA yet. We work to keep the service up and publish its state on the status page, but we do not yet promise any level of uptime or support response. The SDKs are built so that your model call goes ahead when we cannot be reached.
8. Changes and ending
We may change the service or these terms; we will give notice of material changes. You can stop using the service and delete your memories at any time. We may suspend an account that breaks these terms, and will tell you why where we can.
9. Warranties and liability
The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited. The exact terms will be set out here before these terms take effect.
10. Contact
Questions about these terms: support@threadlessai.com.